Arasu, B. Senthil and Paw, J. Praveen.  <br/><br/>
Total quality management / 

 - 2nd.  
 - New Delhi,  Scitech,  c2006. 
 - 16.1-16.8, 19.40 p. ;  ill. ;  24 cm.  
<br/><br/><label>ISBN: </label>8188429652 
<br/><br/><label>Dewey Class. No.: </label>658.56220