Bedi, Kanishka <br/><br/>
Quality management / 

 - New Delhi,  Oxford University,  c2011. 
 - xi, 712 p. ;  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0195677951 
<br/><br/><label>Dewey Class. No.: </label>658.4013