000			00342nam a22001337a 4500
020			_a019566941x
082			_222 _a808.51
100			_aBillingham, Jo.
245			_aOne step ahead. _bgiving presentations /
250			_aNA
260			_aNew Delhi, _bOxfort University Press, _cc2008.
300			_a144 p. ; _bill. ; _c24 cm.
942			_2ddc _cGEN
999			_c1156 _d1156