000			00431nam a22001697a 4500
020			_aNA
082			_222 _a658.56220
100			_aBesterfield, Dale H ...[et al.].
245			_aTotal quality management /
250			_a3rd ed.
260			_bPrentice Hall, _cc2005.
300			_a0 _bill. ;
700			_aMichna, Card Besterfield.
700			_aBesterfield, Glen H.
700			_aSacre, Mary Besterfield.
942			_2ddc _cMAG _01
999			_c4207 _d4207