000 00344nam a22001457a 4500
003 OSt
020 _a0195688951
040 _c0
_d0
082 _222
_a658.4013
100 _aBedi, Kanishka,
245 _aQuality Management /
260 _aNew Delhi,
_bOxford University,
_cc2011.
300 _axi, 712 p. ;
_bill. ;
_c24 cm.
942 _2ddc
_cMAG
_01
999 _c5063
_d5063