Total quality management /
Besterfield, Dale H...[et al.].
Total quality management / - 3rd. - New Delhi, Pearson Education, c2003. - 652p. ; ill. ; 24 cm.
D3744
658.56220
Total quality management / - 3rd. - New Delhi, Pearson Education, c2003. - 652p. ; ill. ; 24 cm.
D3744
658.56220